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Total Customer Satisfaction

 

 

 

Letter from PCB Piezotronics Management Team

 
For nearly 50 years, PCB® has strived to continuously improve and deliver
upon Total Customer Satisfaction (TCS). TCS is our commitment to you,
our customers, to consistently provide reasonably priced, quality products
on time to your schedule. It is this commitment to unparalleled service that
empowers any employee to use all available means to exceed your
expectations.

We understand that all organizations at some point in time will stumble
relative to meeting your expectations. If you are not completely satisfied
with the performance of PCB’s products or service, please let us know. Your
feedback allows us to correct the situation and is of great importance to us
as an organization.

Thank you for your continued support and business.

PCB Management Team
MT@pcb.com
716-684-0001

"It's not what we write, it's what we do."