A.
Total Customer
Satisfaction. PCB
Piezotronics, Inc. (“PCB”) guarantees Total Customer
Satisfaction. If, at any time you are not completely satisfied
with any PCB product, PCB will repair, replace or exchange it at no
charge, except as otherwise provided in this Limited Warranty.
The employees of PCB strive to provide superior, unmatched customer
service. Should you find yourself dissatisfied with any PCB
product for any reason, consult a PCB Application engineer or local
representative/ distributor to discuss your situation. If
there are any questions regarding power, intended application, or
general usage, please consult with your local sales contact or
distributor.
B.
Purchase Price
Refund/Limited Warranty. PCB warrants to the original
purchaser (the “Buyer”) that, unless otherwise expressly specified
in writing by PCB, all PCB products or repairs shall be free of
defects in material and workmanship for a period of one (1) year
from date of original purchase. In furtherance of PCB’s
commitment to Total Customer Satisfaction, PCB will refund 100% of
the customer’s purchase price for any PCB product or repair with
which you are not completely satisfied. The option of a refund
may be selected in lieu of the repair, replacement or exchange of
the product.
C.
Shipping
Charges. PCB will pay
all shipping charges in connection with the fulfillment by PCB of
its obligations under this Limited Warranty (i) at any time with
respect to a defective product and (ii) during the first year only,
if the product is not defective.
D.
Products Manufactured
by Others. This
Limited Warranty does not cover any products manufactured by
others. Such products are subject to the warranty, if any, of
their respective manufacturers, and to be repaired only by a
respective authorized service person for such products. PCB
shall have no obligation to undertake repairs of products
manufactured by others.
E.
No Special,
Incidental or Consequential Damages. PCB’s
sole obligations under this limited warranty are set forth above in
paragraphs A, B and C. In no event shall PCB be liable to the
buyer or any other person for any indirect, special, incidental or
consequential losses or damages connected with the use of the
product under this limited warranty. Such damages for which
PCB shall not be responsible include, but are not limited to, lost
time and convenience, loss of use of the product, the cost of a
product rental, costs of gasoline, telephone, travel or lodging, the
loss of personal or commercial property, and the loss of
revenue.
F.
No Liability in
excess of Purchase Price. In no
event shall PCB’s obligations under this limited warranty exceed the
purchase price of the product plus any shipping charges that PCB may
be obligated to pay pursuant to paragraph C above.
G.
No Extension of
Statute of Limitations. Any
repairs performed under this limited warranty shall not in any way
extend the statues of limitations for claims under this limited
warranty.
H.
Waiver of other
Warranties. The
express warranties set forth in this limited warranty are in lieu of
and exclude any and all other warranties, express or implied,
including, but not limited to, the implied warranties or
merchantability and fitness for a particular purpose.
I.
Procedure for
Warranty Performance.
If the product fails to perform to PCB's specifications, the Buyer
must provide PCB with the applicable model and serial numbers, the
date of purchase, and the nature of the problem.
J.
Authority to Alter This Limited
Warranty. No agent,
representative, or distributor of PCB has any authority to alter the
terms of this Limited Warranty in any way. This Limited
Warranty may be altered only in writing by an authorized officer of
PCB.
